Description
About You
You are looking to join a team exploding with growth in a lucrative industry that serves people all over the world. You have the talent of delivering answers reliably when others need them most. You listen, empathize, and provide resources to the concerns of others. You are a team-builder, process-driven, and long-term focused. You are a trusted source of communication and solutions for your organization and your team.
About Us
CorDx is a multinational biotech organization focused on pushing the limits of innovation and supply in global health. With over 2,000 employees across the world, serving millions of users in over 100 countries, CorDx delivers rapid testing and point-of-care medical device solutions used in the detection of infectious disease such as COVID-19, pregnancy, drugs of abuse, biomarkers, and more. CorDx is at the cutting edge of technology, artificial intelligence, and data science with the goal of delivering diagnostic solutions to some of the most critical questions in healthcare.
Responsibilities
-
Serve as the lead point of contact for all customer account management matters
-
Negotiate contracts and close agreements to maximize profits
-
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
-
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
-
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
-
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
-
Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
-
Prepare reports on account status
-
Collaborate with sales team to identify and grow opportunities within territory
-
Assist with challenging client requests or issue escalations as needed
Requirements
-
+3 years IVD experience
-
+3 years Amazon Sales experience
-
Overall work experience 7-10 years preferred
-
Familiar with import and export regulations and policies
-
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
-
Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
-
Experience delivering client-focused solutions to customer needs
-
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
-
Excellent listening, negotiation and presentation abilities
-
Strong verbal and written communication skills
-
BA/BS degree in Business Administration, Sales or relevant field
-
Bilingual in English and Mandarin is preferred
-
This is a fully in person position
Benefits
|
